GM
Gabriel M
1 reviews | Active since Dec 2013
04 Nov 2019, 08:44
driving analysis on the dialdirect app
Regarding the monthly payback... The app tells you that you have enough trips for the month and then only later you realize the trips done on the first 4 days of the month except February means NOTHING.... The app tells you that your trips count but later on they just throw it away... Basically the app lies to you and you miss out on the monthly payback....
SHOCKING!
Helpful (0)
Replies (2)0
Replies (2)
Dialdirect's replyOfficial
04 Nov 2019, 08:49Hello Gabriel,
We are concerned to hear you say this and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Daildirect Team
We are concerned to hear you say this and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Daildirect Team
Best regards,
Dialdirect's reply04 Nov 2019, 08:49
Official
Hello Gabriel,
We are concerned to hear you say this and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Daildirect Team
We are concerned to hear you say this and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Daildirect Team
Best regards,
Dialdirect's replyOfficial
05 Nov 2019, 16:16Hi Gabriel
Kindly be advised that we have received confirmation that contact has been made with you and your concerns were discussed.
We have been advised that the matter has also been escalated to the Product Development Team to see if there is anything further that can be done to make the APP more user friendly
Kind Regards
The Dialdirect Team
Kindly be advised that we have received confirmation that contact has been made with you and your concerns were discussed.
We have been advised that the matter has also been escalated to the Product Development Team to see if there is anything further that can be done to make the APP more user friendly
Kind Regards
The Dialdirect Team
Best regards,
Dialdirect's reply05 Nov 2019, 16:16
Official
Hi Gabriel
Kindly be advised that we have received confirmation that contact has been made with you and your concerns were discussed.
We have been advised that the matter has also been escalated to the Product Development Team to see if there is anything further that can be done to make the APP more user friendly
Kind Regards
The Dialdirect Team
Kindly be advised that we have received confirmation that contact has been made with you and your concerns were discussed.
We have been advised that the matter has also been escalated to the Product Development Team to see if there is anything further that can be done to make the APP more user friendly
Kind Regards
The Dialdirect Team
Best regards,