DON'T I SURE WITH DIAL DIRECT!!!

Item: Dialdirect
Rating: 1
Author: Lloyd B

I WANT TO CANCEL MY INSURANCE POLICY IMMEDIATELY!! I SIGNED UO AND IT WAS GOOD FOR A FEW DAYS, THEN WHEN I NEED HELP SUDDENLY NO ONE TO HELP AT ALL.

YOU NEED TO DO A PRE INSPECTION!

OKAY SIR IT'S SIMPLE!!..

OKAY.......

I COULD NOT GWT IT RIGHT AFTRT 2 HOURS OF TRYING!!!!!

AND THEN I PHONED THEM AND WAITED 30 MINUTES ON THE LINE!!!!

TO BE TOLD TAKE YOUR CAR TO GLASFIT THEY CAN HELP YOU EASILY!!!!

I PHONED GLASFIT AND BECAUSE OF THE COVID THEY ARE NOT OFFERING THE SERVICE AT THE MOMENT!!!

SO ****ED OFF I WANT TO CANCEL IMMEDIATELY!!!

Helpful (0)

Replies (2)

Dialdirect's replyOfficial

10 Sept 2020, 20:27

Good day Lloyd,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will contact you tomorrow.

Kind Regards,
The Dialdirect Team

Dialdirect's reply10 Sept 2020, 20:27

Official

Good day Lloyd,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will contact you tomorrow.

Kind Regards,
The Dialdirect Team

Dialdirect's replyOfficial

16 Sept 2020, 08:49

Hello Lloyd,

As discussed with our Customer Relation Specialist, we are pleased to confirm that you were assisted with the inspection of your vehicle.
We do apologise for any frustration this has caused.

Kind Regards,
The Dialdirect Team.

Dialdirect's reply16 Sept 2020, 08:49

Official