1 reviews | Active since Aug 2010
DO or DIE Policy increase
<p>I received my so called annual policy update on the 5th of August late. So when I called on Monday to understand why am I getting +25.8% increase for my car, the consulted that I spoke to gave me three choices. Its either I remove my car hire or I get another insurance company that’s it, as they cannot do anything or I must be re-quoted again to fully be part of Dialdirect as my previous insurance(Virgin insurance) which was underwritten by Dialdirect just left us with them. It’s sad to see such treatment knowing that when I do re-quoting I will still be getting the same/more premium with access to pay this time. It’s a hassle to keep looking for alternative but I will get there, meaning for now I just need to remove my car hire to avoid paying such premiums. I just saw this one coming the time we received notifications on the 29th of Jan. </p>
Thank you for your comments.
We are looking into your concerns and will be I contact with you to discuss your policy review as soon as possible.
Regards,
The Dialdirect Team
Thank you for your comments.
We are looking into your concerns and will be I contact with you to discuss your policy review as soon as possible.
Regards,
The Dialdirect Team
We can confirm that we were able to offer you a more competitive premium and trust that you found the resolve offered to your satisfaction.
An updated policy schedule was mailed to you.
Regards,
The Dialdirect Team
We can confirm that we were able to offer you a more competitive premium and trust that you found the resolve offered to your satisfaction.
An updated policy schedule was mailed to you.
Regards,
The Dialdirect Team
