JB
Japie B
1 reviews | Active since May 2021
02 May 2021, 19:57
Do not use Daildirect
I cancelled my insurance by them, and for the past 2 months they still took money from my account. These guys are nothing but *******.
Helpful (0)
Replies (6)0
Replies (6)
Dialdirect's replyOfficial
03 May 2021, 11:00Hello Japie,
We would like to apologise for the service you have received.
We have escalated your matter to our team to look into. They will contact you with feedback.
Kind Regards,
The Dialdirect Team
We would like to apologise for the service you have received.
We have escalated your matter to our team to look into. They will contact you with feedback.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply03 May 2021, 11:00
Official
Hello Japie,
We would like to apologise for the service you have received.
We have escalated your matter to our team to look into. They will contact you with feedback.
Kind Regards,
The Dialdirect Team
We would like to apologise for the service you have received.
We have escalated your matter to our team to look into. They will contact you with feedback.
Kind Regards,
The Dialdirect Team
Best regards,
JB
Japie B's updateReviewer Update
06 May 2021, 11:08Hi Daildirect
So how long will this feedback take, after the next withdrawal of money form my account? You have already taken money twice out of my account which was not owed to you.
So how long will this feedback take, after the next withdrawal of money form my account? You have already taken money twice out of my account which was not owed to you.
JB
Japie B's update06 May 2021, 11:08
Reviewer Update
Hi Daildirect
So how long will this feedback take, after the next withdrawal of money form my account? You have already taken money twice out of my account which was not owed to you.
So how long will this feedback take, after the next withdrawal of money form my account? You have already taken money twice out of my account which was not owed to you.
Dialdirect's replyOfficial
06 May 2021, 14:01Hello Japie,
We really sorry for the service. We will follow up with our team.
Kind Regards,
The Dialdirect Team
We really sorry for the service. We will follow up with our team.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply06 May 2021, 14:01
Official
Hello Japie,
We really sorry for the service. We will follow up with our team.
Kind Regards,
The Dialdirect Team
We really sorry for the service. We will follow up with our team.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
07 May 2021, 09:56Hello Japie,
Our team attempted to contact you but were unable to reach you.
Please send us a private message with an alternative number.
Kind Regards,
The Dialdirect Team
Our team attempted to contact you but were unable to reach you.
Please send us a private message with an alternative number.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply07 May 2021, 09:56
Official
Hello Japie,
Our team attempted to contact you but were unable to reach you.
Please send us a private message with an alternative number.
Kind Regards,
The Dialdirect Team
Our team attempted to contact you but were unable to reach you.
Please send us a private message with an alternative number.
Kind Regards,
The Dialdirect Team
Best regards,
JB
Japie B's updateReviewer Update
07 May 2021, 10:05***
JB
Japie B's update07 May 2021, 10:05
Reviewer Update
***
Dialdirect's replyOfficial
07 May 2021, 10:14Thanks.
Best regards,
Dialdirect's reply07 May 2021, 10:14
Official
Thanks.
Best regards,