XM
Xolani M

1 reviews | Active since Mar 2009

03 Jan 2018, 08:54

DO NOT GIVE YOUR BANKING DETAILS TO THIS COMPANY

DO NOT give your Banking Details to this company as they will use them before you finalize your policy. I did an insurance QUOTE!!!! with DialDirect and we NEVER finalized it. When they called to finalize, I told them I DO NOT WANT THE POLICY. They said I must think about it and they would call me back to confirm BEFORE the policy startdate.

They just went into my account and DEBITED money without confirming even though I specifically told them, I DO NOT WANT THEIR POLICY.

DO NOT GIVE YOUR BANKING DETAILS to these *******. All their consultants want is a commission of signing you up. Even if you say NO, as long as they have your banking details, they WILL ACTIVATE a policy and ***** money from you!

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Replies (2)
Dialdirect
Dialdirect's reply03 Jan 2018, 09:33
Official

Thank you for your feedback.

We will be in contact to discuss your concerns.

Regards,

The Dialdirect Team

Dialdirect
Dialdirect's reply04 Jan 2018, 13:37
Official

Thank you for your patience while we attended to this matter.

We can confirm that the policy was cancelled and that a refund of all premiums and fees deducted was authorised.

Regards,

The Dialdirect Team