MB
Melissa B

1 reviews | Active since Sept 2020

19 May 2023, 12:21

Dissipointed

i just put Dail Direct to the test, Daildirect wrote off my car, and in the mean time give me a call to take out a policy, keep in mind i don't have a car at this point, i just lost my car, so i reply no for a policy , and guess what i receive a call afterwards my car be repaired, Do you really think i will do business with you if this is the kind of service a person gets. that car was writing off for a reason, but now it will be repaired on a cheap way, and can assure it won't last.... My 5 star insurance company just went to 0 i thought with this good service i will definitely make use of the service again, Dail direct you just lost a customer of 3year, Don't fail your customers like this, improve your service in order not to lose loyal customers, By fare i thought this is the best insurance company, im dissipointed

0
Replies (1)
Dialdirect
Dialdirect's reply19 May 2023, 12:24
Official
 Hello  Melissa B 
 
We are sorry to hear about your experience.
 
Our dedicated team will be in contact with you.
 
Kind regards,
Dialdirect Insurance