IM
Itumeleng M
1 reviews | Active since May 2016
01 Sept 2023, 14:08
Dissatisfied Client
Claim process is bad and stressful. They make it look simple. Then the case gets assigned to different people. Some like Prince Hlangwane don't respond to emails . Then you discover there's hidden excesses. I didn't know if you claim within 6 months there extra excess. This are things that needs to be mentioned at point of sale. I seriously don't know how I feel about dialdirect. I think Dialdirect and Kingprice are just the same whatsapp. If you insured them, you as good as without cover. Anyway, I shall wait for the outcome.
Helpful (0)
Replies (1)0
Replies (1)Dialdirect's replyOfficial
01 Sept 2023, 14:18Hello Itumeleng,
We are sorry to hear about your disappointment.
Our claims team will keep you updated on your claim.
Kind regards,
Dialdirect Team
We are sorry to hear about your disappointment.
Our claims team will keep you updated on your claim.
Kind regards,
Dialdirect Team
Dialdirect's reply01 Sept 2023, 14:18
Official
Hello Itumeleng,
We are sorry to hear about your disappointment.
Our claims team will keep you updated on your claim.
Kind regards,
Dialdirect Team
We are sorry to hear about your disappointment.
Our claims team will keep you updated on your claim.
Kind regards,
Dialdirect Team
