sR
sibongile R
1 reviews | Active since Jul 2014
21 Jan 2016, 16:27
dispute of cover
Good day I join dial direct on November I had a burglary at my house week before last. I put my claim at dial direct was covered for 50.000 goods lost cost 30.000 . When I joined the policy the consultant was helping me I told him my house contents will costs 100 000 to be replaced. He then said unfortunately their cover starts on the minimum of 50 000. I was making follow ups they been ducking and diving telling me. They will get bag give me the feedback. Now they telling me I am under insured. They only gonna pay 8500
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Replies (1)Dialdirect's replyOfficial
21 Jan 2016, 16:58Hello mo***engsibobo,
Thank you for your comments.
We have noted that your claim was finalised and will review the settlement offer made; we will be in contact with you to discuss the outcome as soon as possible.
Regards,
The Dialdirect Team
Thank you for your comments.
We have noted that your claim was finalised and will review the settlement offer made; we will be in contact with you to discuss the outcome as soon as possible.
Regards,
The Dialdirect Team
Dialdirect's reply21 Jan 2016, 16:58
Official
Hello mo***engsibobo,
Thank you for your comments.
We have noted that your claim was finalised and will review the settlement offer made; we will be in contact with you to discuss the outcome as soon as possible.
Regards,
The Dialdirect Team
Thank you for your comments.
We have noted that your claim was finalised and will review the settlement offer made; we will be in contact with you to discuss the outcome as soon as possible.
Regards,
The Dialdirect Team
