vM
vincent M

1 reviews | Active since Aug 2011

29 Apr 2015, 18:54

DISLOYAL AND **************

IM FILLED WITH REGRETS/ ANGER/DISBELIEF AND HUMILIATED BY THIS TELESURE GROUP IN SURANCE( DIAL DIRECT). IVE BEEN WITH THEM FOR 6 MONTHS WITH GOOD PREVIOUS RECORDS WITH MIWAY. I JOINED THEM N CLAIM FOR THE FIRST TIME N THEY DECIDE TO CANCEL MY POLICY, REASON BEING IM AN UNACCEPTABLE HIGH RISK CLIENT. THEY ACCUSE ME OF HAVING 28 ******** CASES,INCLUDING ******* AND BUGLERY WITH FIRE ARM POSITIONS. IM A PROFESSIONAL MEDICAL DOCTOR, AS I RECALL I NEVER OWNED A GURN NO DO THOSE STUPID CRIMES. THEY REALLY HUMILIATED MY NAME AND DISREGARDED MY FUTURE. HOW THE HELL CAN SOME1 HAVE SUCH CRIME RECORD AND INSURE. THEY EVEN FAILED TO LET ME KNOW IN TIME WHY THEY WANNA CANCEL MY POLICY. IF YOU READ THIS N INSURE WITH DIAL DIRECT OR TELESURE GROUP, CHANGE TO LOYAL INSURANCES. WHILE YOU CAN DONT BE DECEIVED WEN THEY TELL U, THEY'LL BY YOUR SIDE WEN U CLAIM OR IN NEED. THEY HELL DONT GIVE A DAMN ABOUT U BUT UR MONEY.I REGRET WHY I INSURED EVERYTHIN OF MINE WITH THEM.I MADE MY OWN INVESTIGATIONS SUCH CASES DONT EXIST UNDER MY ID AS THEY CLAIMED OR WAS TOLD. *****. ALL OF THIS BECAUSE IM BLACK? SO ALL BLACK MAN ARE *********. I ****** WORK HARD FOR MY MONEY TO BE CONSIDERED A ********.

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Replies (1)
Dialdirect
Dialdirect's reply30 Apr 2015, 09:48
Official
Hello vincem,

As discussed telephonically, we have requested that our claims department verify the information that was obtained at claims stage and if the result is still the same we will request you to provide us with a clearance certificate from SAPS.

We apologise for the inconvenience caused.

Regards,

The Dialdirect Team