DH
Dennis H
1 reviews | Active since Jan 2020
01 Sept 2026, 08:39
Disappointed with Dial Direct Business Insurance
Dial Direct escalating monthly premium without prior notice, when asking to review the premium they are reluctant to assist. I have had my Business policy with them since 2014. They definitely dont value their customers. Not good at all Dial Direct
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Dialdirect's replyOfficial
01 Sept 2026, 08:45Good day Dennis,
Thank you for taking the time to share your feedback.
We're sorry to hear about your frustration regarding the premium increases and your recent experience when requesting a review.
We value your loyalty as a long-standing client and understand your concerns.
After reviewing your policy, we'd like the opportunity to discuss the factors that contributed to the premium adjustments and explore any available options with you. A member of our team will be in contact with you directly to assist further.
Kind regards,
The Dial Direct Team.
Thank you for taking the time to share your feedback.
We're sorry to hear about your frustration regarding the premium increases and your recent experience when requesting a review.
We value your loyalty as a long-standing client and understand your concerns.
After reviewing your policy, we'd like the opportunity to discuss the factors that contributed to the premium adjustments and explore any available options with you. A member of our team will be in contact with you directly to assist further.
Kind regards,
The Dial Direct Team.
Dialdirect's reply01 Sept 2026, 08:45
Official
Good day Dennis,
Thank you for taking the time to share your feedback.
We're sorry to hear about your frustration regarding the premium increases and your recent experience when requesting a review.
We value your loyalty as a long-standing client and understand your concerns.
After reviewing your policy, we'd like the opportunity to discuss the factors that contributed to the premium adjustments and explore any available options with you. A member of our team will be in contact with you directly to assist further.
Kind regards,
The Dial Direct Team.
Thank you for taking the time to share your feedback.
We're sorry to hear about your frustration regarding the premium increases and your recent experience when requesting a review.
We value your loyalty as a long-standing client and understand your concerns.
After reviewing your policy, we'd like the opportunity to discuss the factors that contributed to the premium adjustments and explore any available options with you. A member of our team will be in contact with you directly to assist further.
Kind regards,
The Dial Direct Team.