Disappointed

I fell in love with this company as they gave me a very good quote as a new driver late last year. But they suddenly increased my premium to an abnormal amount when I asked for a new quote on the same car after I had cancelled it as I was planning to exchange the car. I declined the new quote and cancelled my contract with them. They had already deducted their premium for February when I cancelled (29/01/2021). I have been waiting for them to repay that money from then since now, I call and they promise to deposit in 3 to 5 days but that never happens!