Disappointed

Morning

I'm not happy with the outcome of my claim. I laid down my story and explained that it was not my intention to register a claim. My plan was to repair the damage from my own pocket. I didn't want my insurance premium to increase and I was avoiding claims on my profile. Took in my car for repairs and my budget was R11000 and repairs cost more than I budgeted for. It wasn't my intention to claim But due to unforseen circumstances I realized that this will have a huge impact on my finances hence I submitted a claim afterwards. Secondly, my car started giving me challenges after I drove on the gravel road. The assessor's reason for declining my claim is invalid and makes no sense. Scenarios are not the same and incidents are not the same. We need to think out of the box here.

I'm not happy with the feedback I got yesterday