DIALDIRECT TERRIBLE SHORT TERM INSURANCE company

Terrible company To do business with They gave me a quote which I accepted Salesperson did not do the admin right which caused the debit not to be deducted which in turn caused the policy to be cancelled Which I happened to find out once I checked as no one ever came back to me which they would of picked up once they realized the sales person did not do his paperwork right but he must of kept quiet so as not to get into trouble, so me checking is what made me realize I am not insured which is not a good thing in South Africa. They would of been the first guys to reject the claim based on the above if something happened. I tried to lay a complain and absolutely nothing came of it their complaints lady "Gabriella" spoke to me like she was laying the complaint against me and she was the client She spoke down to me and was annoyed with me as if I was bugging her. All they did was to get another sales person to phone me and redo the policy and believe it or not was still not done right and you guessed it I am still not insured and till now have yet to still hear from them so I am trying another company. They are not helpful at all and don't have a clue what professionalism is. Could you imagine their claiming process I can't even purchase a policy how am I going to get service if I would have to claim. Definitely not the dialdirect from 10 years ago I used to really like them as a company Now I would not even phone them for directions.