DialDirect "System issue"

<p>Dial Direct decides to put through a debit order on my account 5 days later than my selected debit date. When I had called in to enquire about it I am told that they had a, "system failure" - This resulted in a returned debit order on my account and seniors advised that there's nothing they could do to over ride the system therefore they cannot assist.</p> <p> </p> <p>I am now cancelling the service with you guys!</p>