Dialdirect refusing to refund my money taken after cancelation

Item: Dialdirect
Rating: 1
Author: Kenneth M

Dialdirect can emotional abuse you. Still pleading with them to refund my money, all their call urgent claim the money will reflect soon, it's over a month and two but dololo my money back. No one including the urgent managers is willing to send me proof of that refund.

Helpful (0)

Replies (3)

Dialdirect's replyOfficial

11 Aug 2022, 09:30

Hello Kenneth,

We like to apologize for the service received from us.

Please note that your matter has been escalated and someone will be in contact with you.

Regards
Dialdirect Team

Dialdirect's reply11 Aug 2022, 09:30

Official

Hello Kenneth,

We like to apologize for the service received from us.

Please note that your matter has been escalated and someone will be in contact with you.

Regards
Dialdirect Team

Kenneth M's updateReviewer Update

11 Aug 2022, 10:56

I won't hold my breath because I know Yoou just doing your job by replying. You been replying but nothing has ever happened. I sure you that everyone I know who has insurance with you guys terminates it. I can be abused by you with my rightful money.

Kenneth M's update11 Aug 2022, 10:56

Reviewer Update

Dialdirect's replyOfficial

11 Aug 2022, 11:22

Hello Kenneth,

We are definitely attending to your enquiry. We have already escalated and you can expect a call before close of business.

Regards,
Dialdirect Team

Dialdirect's reply11 Aug 2022, 11:22

Official

Hello Kenneth,

We are definitely attending to your enquiry. We have already escalated and you can expect a call before close of business.

Regards,
Dialdirect Team