TN
Takalani N

1 reviews | Active since Apr 2019

18 Apr 2019, 14:57

Dialdirect practising **************

I was denied a car insurance policy because they say they cannot cover my son to drive my car which is a C-Class Mercedes Benz C320 - it is very absurd that they classify this car as a High Peformance Car - I could not believe as this is pure ************** against a car that happens to be have a bigger engine (3,2 litre) and it's not even a sports car but just an ordinary elegance model of the year 2000. I thought an insurance you calculate any risks and factor them in a premium but to say it cannot be covered is pure ************** if not ******. Where can I report Dialdirect further to take this matter forward

0
Replies (4)
Dialdirect
Dialdirect's reply18 Apr 2019, 14:59
Official
Hello Takalani, 

We will be in contact to discuss your concerns. 

Kind Regards, 
The Dialdirect Team. 

Best regards,

TN
Takalani N's update18 Apr 2019, 15:12
Reviewer Update
I got a call from Miway and not Dialdirect
Dialdirect
Dialdirect's reply18 Apr 2019, 15:20
Official
Hello Takalani, 
Noted your feedback, unfortunately we have no control over any other company that contact you. We will be in contact with you shortly. 

Kind Regards, 
The Dialdirect Team. 


Best regards,

TN
Takalani N's update18 Apr 2019, 16:48
Reviewer Update
An agent from Dialdirect called me and asked her to put her explanation here on the public platform as there are millions of South Africans driving these kind of family cars that are now being labelled High Peformance Cars - whose definition of high performance cars are they using ? This car of mine is 19 years old for that matter.