CZ
Chuma Z
1 reviews | Active since Apr 2019
15 Nov 2019, 05:32
Dialdirect payback
I am always disappointed when it comes to payback they'll out projected payback R700 but when it comes to paying it back it's a late payment thereafter decide to change the amount or there more you complain about it they reduce to R300
Helpful (0)
Replies (4)0
Replies (4)
Dialdirect's replyOfficial
15 Nov 2019, 09:31Hello Chuma,
We are sorry you feel this way, however, our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We are sorry you feel this way, however, our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply15 Nov 2019, 09:31
Official
Hello Chuma,
We are sorry you feel this way, however, our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We are sorry you feel this way, however, our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Best regards,
CZ
Chuma Z's updateReviewer Update
15 Nov 2019, 12:24And now y'all are tempering and today there's a problem with my app wow and y'all are gonna come back with different amounts ☹️☹️ I'm really disappointed
CZ
Chuma Z's update15 Nov 2019, 12:24
Reviewer Update
And now y'all are tempering and today there's a problem with my app wow and y'all are gonna come back with different amounts ☹️☹️ I'm really disappointed
Dialdirect's replyOfficial
15 Nov 2019, 12:54Hi Chuma,
We have escalated your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Dialdirect Team
We have escalated your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply15 Nov 2019, 12:54
Official
Hi Chuma,
We have escalated your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Dialdirect Team
We have escalated your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
15 Nov 2019, 16:42Hello Chuma,
As telehonically discussed, we sincerely apologise for the late payment, it was due to a technical error from our side.
We also confirm that we could not discuss the matter further, as the call was ended.
Once again, please accept sincere apologies.
Kind Regards,
The Dialdirect Team.
As telehonically discussed, we sincerely apologise for the late payment, it was due to a technical error from our side.
We also confirm that we could not discuss the matter further, as the call was ended.
Once again, please accept sincere apologies.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's reply15 Nov 2019, 16:42
Official
Hello Chuma,
As telehonically discussed, we sincerely apologise for the late payment, it was due to a technical error from our side.
We also confirm that we could not discuss the matter further, as the call was ended.
Once again, please accept sincere apologies.
Kind Regards,
The Dialdirect Team.
As telehonically discussed, we sincerely apologise for the late payment, it was due to a technical error from our side.
We also confirm that we could not discuss the matter further, as the call was ended.
Once again, please accept sincere apologies.
Kind Regards,
The Dialdirect Team.
Best regards,