DialDirect ****med their loyal customer!!

I requested cancellation of my insurance cover yesterday on the 3rd June 2025, but asked that the cancellation should go in effect from the 28th June 2025. This was because I had already paid for the entire month of June. They agreed to this, however, they still cancelled my cover at midnight of 3rd June. They **** that they will honor the payment I have done for the month but cancelled the cover prematurely anyway. They made me hold on the line until I ran out of airtime and had to purchase more. These are **** tactics. I am very disappointed and hurt after being their loyal client for 4 years!