rR
risenashes R
1 reviews | Active since Oct 2016
30 Oct 2016, 11:42
Dialdirect life insurance did not cancel life insurance as requested
<p>I sent an email to dialdirect life insurance client services requesting that my policy be cancelled within the 30 day cooling off period, but my account has still been debited with the amount for the actual life cover.</p> <p> </p> <p>Someone please explain why my email was ignored?</p>
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Replies (2)
Dialdirect's replyOfficial
30 Oct 2016, 11:46Thank you for your feedback.
We will be in contact with you during business hours.
Regards,
The Dialdirect Team
Dialdirect's reply30 Oct 2016, 11:46
Official
Thank you for your feedback.
We will be in contact with you during business hours.
Regards,
The Dialdirect Team
rR
risenashes R's updateReviewer Update
02 Nov 2016, 09:25Can someone please inform me as to whether this issue has been resolved?
rR
risenashes R's update02 Nov 2016, 09:25
Reviewer Update
Can someone please inform me as to whether this issue has been resolved?