Dialdirect is showing their incompetence once again!
Dialdirect is showing their incompetence once again!!. How many times do I have to let you know I want my value amount lowered to R1 550 000.00. Lofonso your consultant contacted me on 18 March and said it had been lowered to the above mentioned amount and my premium would be lowered to R254 per month going forward.
So, today, why the HECK are you sending me an sms with R27.92??. For ONCE, get it RIGHT!. Perhaps it's best I leave a bad review on Google and Hellopeter as every year it's the same hopeless repeat of events!!!!.
Helpful (0)
Replies (1)0
Replies (1)
Dialdirect's replyOfficial
20 Mar 2026, 07:53Hi Carina, We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The 1st for Women Team
The 1st for Women Team
Dialdirect's reply20 Mar 2026, 07:53
Official
Hi Carina, We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The 1st for Women Team
The 1st for Women Team