Dialdirect Is Horrible

I have been trying to cancel my VERY expensive policy for over a month now, and I can't contact anyone to get it cancelled. It's not an option in the app or on the website. I've tried sending e-mails to every Dialdirect e-mail address I have found. My new broker has tried contacting them with zero result. Nothing. The most I get is an automatic reply.

Meanwhile, I'm paying for 2 insurance policies.

Dialdirect is a huge ripoff. You guys are horrible.

Hopefully this finds its way to someone who can help.