DialDirect is a ****

Getting impatient with Dial Direct as they took my car in on Wednesday 7Dec and told me they'll give me feedback in 3 days. When I call Monday 12Dec they tell me they only just located my car to be at Bedfordview and only booking it for assessment then and so it will take another 3 days to get assessed.

I told Princess Hlongwane that my car is at Renew It Bedfordview but she insisted the car is at Westrand. How can a car be towed from R59 to Vaal near Meyerton and go all the way to the Westrand? Now she is telling me that my car will only be fixed next year as panel beaters are closing today. At that time my car body is not even damaged.