MH
Michael H
1 reviews | Active since May 2021
15 Sept 2025, 20:18
Dialdirect is a s c a m, stay away!
Dialdirect is a s c a m, stay away. If you are with them already please find a new insurer, they will rip you off. If something ever happens they won't pay out no matter what even if you are claiming within policy and their processes take months. I called multiple insurers after cancelling and all were cheaper and you can have peace of mind that you are actually covered when something happens. My entire family and everyone we know is cancelling and you should too. Stay Away! We work to hard for our money and pay on time just to be s c a m m e d by these *******.
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Replies (3)
Dialdirect's replyOfficial
15 Sept 2025, 20:24Hi Michael,
We apologize that our services didn't meet your expectations. We understand the importance of transparency, fairness, and timely claims processing. We'd like to discuss your specific experiences and concerns to understand where we fell short. Our customer service team is available to listen and assist.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,The Dialdirect Team
We apologize that our services didn't meet your expectations. We understand the importance of transparency, fairness, and timely claims processing. We'd like to discuss your specific experiences and concerns to understand where we fell short. Our customer service team is available to listen and assist.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,The Dialdirect Team
Dialdirect's reply15 Sept 2025, 20:24
Official
Hi Michael,
We apologize that our services didn't meet your expectations. We understand the importance of transparency, fairness, and timely claims processing. We'd like to discuss your specific experiences and concerns to understand where we fell short. Our customer service team is available to listen and assist.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,The Dialdirect Team
We apologize that our services didn't meet your expectations. We understand the importance of transparency, fairness, and timely claims processing. We'd like to discuss your specific experiences and concerns to understand where we fell short. Our customer service team is available to listen and assist.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,The Dialdirect Team
MH
Michael H's updateReviewer Update
15 Sept 2025, 20:35Yeah right lol.
MH
Michael H's update15 Sept 2025, 20:35
Reviewer Update
Yeah right lol.
Dialdirect's replyOfficial
16 Sept 2025, 07:33Good day Michael,
We are sorry to see that you feel this way.
Our team will be in touch with you before the close of business today.
Kind regards,
The Dial Direct team
We are sorry to see that you feel this way.
Our team will be in touch with you before the close of business today.
Kind regards,
The Dial Direct team
Dialdirect's reply16 Sept 2025, 07:33
Official
Good day Michael,
We are sorry to see that you feel this way.
Our team will be in touch with you before the close of business today.
Kind regards,
The Dial Direct team
We are sorry to see that you feel this way.
Our team will be in touch with you before the close of business today.
Kind regards,
The Dial Direct team