DIALDIRECT INSURES AND ENSURES GREAT 'CLAIMS' SERVICE EVERYTIME!

As a happy client of Dialdirect for over 10 years, I recently had the misfortune to forfeit my ‘NO CLAIM’ bonus – on my vehicle insurance. This, after over 6 years of not claiming – and, I was, understandably, very distressed and stressed out about the incident.

So, it came as quite a relief to have the matter amicably sorted out - with incredible efficiency, professionalism, and genuine care - by Dialdirect’s Claims department, and their assessor.

I highly commend Dialdirects Claims Team Manager - Darhmee Dhora, and their Claims Processing Consultant - Ashfaaq Pansary, for the extremely professional manner in which they both dealt with my recent claim: I appreciated their calm efficiency and care - in negotiating what was to me, a very satisfactory settlement of the matter.

Dialdirect’s assessor, Peter Peskin, is also to be highly commended for his care and assistance with the initial assessment. Peter carefully explained his assessment to me, and even followed-up regarding the repairs done, with NO fuss or bother!

I find it annoying that most customers (or clients), are all too ready to complain about a business when they get it wrong, but very seldom speak-up when a job is well done. So “Well done!”

With good people like Darsnee, Ash and Peter, Dial Direct can and will shine on, and attract more business through the one thing advertising and promotions cannot do: word-of-mouth!

Great service does NOT go unnoticed!