Dialdirect Insurance - misleads customers and runs a backdoor customer service department

Dialdirect Insurance a back door operations that rip their customers and very quick to sell you a policy which is misleading.

We requested for home assistance which is currently covered under our cover regarding our policy which is active and account in good standing.

We have dialdirect consultants or call centre agents that are useless and don't know what they doing.

This company should not be selling insurance as they are quick to take your monthly debit amount but have a billion excuses when it comes to the claims

They are *****ing from the people of South Africa and misleading people when they sell an insurance policy.

They also fail at all levels of customer services.