MR
Marcus R
1 reviews | Active since Sept 2019
30 Sept 2019, 09:32
DialDirect Insurance
I really think that DialDirect should rethink the ad that is placed on TV with regards to them being product of the year. There service is terrible and leaves a lot to be desired. I am still waiting for somebody anybody from DialDirect to contact me for over a month now and also waiting for the panel shop to finish there repair work properly as well as the panel shop to contact me for over 2 months now this service from both industries is disgusting, maybe I should take this matter to the Ombudsman!!!
Helpful (0)
Replies (3)0
Replies (3)
Dialdirect's replyOfficial
30 Sept 2019, 10:28Hello Marcus
We acknowledge receipt of your complaint and we will be in contact to address your concerns.
Regards,
The Dialdirect Team
We acknowledge receipt of your complaint and we will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply30 Sept 2019, 10:28
Official
Hello Marcus
We acknowledge receipt of your complaint and we will be in contact to address your concerns.
Regards,
The Dialdirect Team
We acknowledge receipt of your complaint and we will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
30 Sept 2019, 10:59We have attempted to make contact with you on the number provided but there was no answer, a voicemail was left.
Please advise when you will be available?
Regards,
The Dialdirect Team
Please advise when you will be available?
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply30 Sept 2019, 10:59
Official
We have attempted to make contact with you on the number provided but there was no answer, a voicemail was left.
Please advise when you will be available?
Regards,
The Dialdirect Team
Please advise when you will be available?
Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
04 Oct 2019, 16:01Hi Marcus,
Please be advised that we have received confirmation that contact has been made with you and your concerns have been addressed. Please accept our sincere apologies for the frustration and inconvenience caused.
Kind Regards,
The Dialdirect Team
Please be advised that we have received confirmation that contact has been made with you and your concerns have been addressed. Please accept our sincere apologies for the frustration and inconvenience caused.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply04 Oct 2019, 16:01
Official
Hi Marcus,
Please be advised that we have received confirmation that contact has been made with you and your concerns have been addressed. Please accept our sincere apologies for the frustration and inconvenience caused.
Kind Regards,
The Dialdirect Team
Please be advised that we have received confirmation that contact has been made with you and your concerns have been addressed. Please accept our sincere apologies for the frustration and inconvenience caused.
Kind Regards,
The Dialdirect Team
Best regards,