Dialdirect has got poorly trained salespeople

Dialdirect has got poorly trained salespeople. I talked to both Nathi and Tarent (not sure of spelling). I explained to these to gents that I didn't request to be phoned for insurance quote and both of them were impatient with me (their potential client), they even dropped the phone on my ear. I felt like they are only interested on my premiums and they couldn't listen to what I have to say. Please dialdirect, train your staff.