Dialdirect claims department is PATHETIC
So, i pay for R8k cover for a SPECIFIED item. Its ******. You want to replace it with a R3000 phone (incredible connection online) AND have me pay in R1000 more excess than stated in my policy schedule... Outsurance gave me the option of cash or takealot voucher and deducted the excess... So you guys can see how subpar you are, right?
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Dialdirect's replyOfficial
27 Nov 2019, 15:41Hello Chantel,
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Dialdirect's reply27 Nov 2019, 15:41
Official
Hello Chantel,
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team