Dialdirect cash back is a Gimmick

<div>The Dialdirect cash back programme is nothing more than a gimmick. The app has so many issues that I have given up on using it and am now sourcing cheaper insurance cover for my vehicle. The app records non-existent incidents like harsh accelerating and harsh braking and when you query this with the company's call centre they offer no real solutions and basically tell you 'tough luck'. The effect is that you will never achieve a sufficiently high enough score to get any meaningful cash back. I feel they deliberately avoid fixing the issues with the app so that drivers scores are kept low and therefore minimize the cash backs they can earn. I would not recommend this product to anyone, rather just find the lowest premium and go with that, dont be mislead by the gimmick. It also such a c**** to record a minimum of eight trips 8 every month, I wish they could introduce another way of tracking that doesn't require the driver to start recording. That way people would be forced to drive well all the time and not only for 8 trips each month.</div>