Dialdirect (Auto and General ) *********** again .

Phoned Dialdirect a section of Auto and General at 12 pm to cancel all my policy’s as they are the worst insurance to deal with ( they do not pay claims ,drag it out so the money stays in their account longer because they do not pay penalties for delaying , just look at all the complaints )they said the cancellations department is busy , they will call me back in a few minutes (just goes to show what type of company they are glad to see everyone is seeing the light and moving from them )it is now end of the day and heard nothing , if they think they are getting another months payment from me because of their business practices ( which in my opinion is ***** , but that’s my opinion)they are mistaken .