DialDirect App booking **** trips

My complaint is about their DialDirect App that is booking **** trips. I’ve been in contact with them twice now regarding **** trips (which I’ve not done). Is it by chance that I only got a one star in each instance.They never book **** trips where they allocate you five stars! Yesterday I was pulling a caravan and was penalized for harsh acceleration. Whoopy... Got a promise each time they will come back to me but it just never happens. I think this is a strategy on their part to minimize their return payments to their customers. If they want to retain customers it really is time to get of their a$$es and do some work for their clients.