DialDirect annual Insurance cover increase of over 30%!

On Fri Sep 30, 2022 I received an amendment to my 2 insurance policies. This is not the standard annual increase of 5-10%. It's a just because increase of approximately 30%!! That's CRAZY! I rep**** Mon, Oct 3 2022 and questioned why this ridiculous increase are made without my consent or approval. I said: "No more than current inflation percentage allowed for premium hikes. None of this was discussed with me therefore I do not accept it. Revert to old premium (+max inflation value) or cancel". Auto Response received Mon, Oct 3 2022. They rep**** Tue, Oct 11 by saying they see I do qualify for a discount and my cover will be lowered. But this was just the add-on cover of R220. I rep**** immediately with: "That is only the extras. What about my vehicle premium that went up 30%!!!" -from R1,160.52 to R1,449.78! Wed, Oct 12 2022 they rep****: "Please note your request has been sent to the relevant department". Wed, Oct 19 2022 I requested feedback: "Still waiting for a response. 8 days now..." Mon, Sept 07 I requested feedback again: "Still waiting for a response, 19 days later..." The service is just terrible. The people working there are clearly only there for a salary. The consumer is over indebted as it is and then sharks like these come in and take even more from you. If they increased premiums within inflation rate I would have said nothing and accepted it. But 30%! Insurance companies are nothing but "Get Rich Quick Schemes"! STAY AWAY FROM COMPANIES LIKE THIS! I'm going to request cancellation as I do not receive any service from them.