SM
Skhumbuzo M

1 reviews | Active since Jul 2018

28 May 2020, 13:27

Dialdirect

The was a hail storm in middleburg on the 27 of march 2020 and we did put a claim for hail damage for a car and we got reffing number ***/0 that they will call us during working hours and remember it was during lockdown people they were working at home after that we make follow up they say claim was rejected because of no payment was done and they are talking about a payment for April 2020 were was difficult for me to pay because of no payment during lockdown but I put a claim before end of april and they have to process my claim and fix the car because was covered during the damage i spoke to Lefentse Beauchamp dialdirect customer management please hello Peter please assist to get my car fixed because its damage. My details below LP Mathelela Email:***

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Replies (2)
Dialdirect
Dialdirect's reply28 May 2020, 14:05
Official
Hello Skhumbuzo,

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team
SM
Skhumbuzo M's update28 May 2020, 14:15
Reviewer Update
Thank you looking forward to your response