1 reviews | Active since May 2017
DIAL DIRECT WILL SUMMON YOU AND SUBJECT YOU TO INTERROGATION AT THEIR BOARDROOM IF YOU LODGE A CAR ACCIDENT INSURANCE CLAIM
<p>I would like to express my extreme disappointment in how Dial Direct insurance has unfairly treated and handled my car accident claim. I had a car accident on 30th April and my claim is still being assessed by Dial Direct.</p> <p>I was even summoned and invited by Dial Direct representative, Lowrence Mokoena to their Dial Direct’s boardroom at their Dainfern office where I was subjected to extreme ************, bullying during their cros****amination and face-to-face interrogation. Dial Direct’s behaviour demonstrated that they look for reasons not to pay you out your insurance claim, than to validate the statements made on your insurance claim.</p> <p>It is very unfortunate that my personal rights as one of their clients were extremely violated and prejudiced during this ordeal as I was bul****, intimidated, threatened and indirectly forced to say something that Dial Direct wants to hear during this cros****amination.</p> <p> </p>
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Regards,
The Dialdirect Team
Thank you for your feedback.
We will be in contact during business hours.
Regards,
The Dialdirect Team
Dial Direct team were incredibly very responsive and cooperative after I had lodged my complaint about how my motor vehicle accident claim had been unfairly handled. My complaint was attentively attended to by Dial Direct and my accident claim was eventually speeded up and finalized.
Dial Direct team were incredibly very responsive and cooperative after I had lodged my complaint about how my motor vehicle accident claim had been unfairly handled. My complaint was attentively attended to by Dial Direct and my accident claim was eventually speeded up and finalized.
Thank you for your positive feedback, we are glad that we were able to address the matter and apologise for the inconvenience that was caused.
Regards,
The Dialdirect Team
Thank you for your positive feedback, we are glad that we were able to address the matter and apologise for the inconvenience that was caused.
Regards,
The Dialdirect Team
