DIAL DIRECT USES UNPROFESSIONAL REPAIRERS

Good day<br> <br> My brand new car (1 month old) was sent in for repairs to the radiator , fog light and bumper due to an accident. The repair company Kondylis Motors had the car for a month and on 2 occasions when they said the car was ready for collection the bumpers colour was still incorrect. We never took delivery of the vehicle and asked them to get the colour right. On the 3rd occasion we asked that the vehicle be delivered to us once an assessor confirmed that the car is now in order. This was done 2 days late because dial direct never sent an assessor on the same day and when they did, the car was not inspected correctly. Needless to say when we got the car the bumper was still the wrong colour but more than that, we were quoted for a new fog light but it seems an old hazy fog light was fitted! This makes me wonder if new parts were fitted inside the car. <br> <br> The service from both the kondylis motors and dial direct has been nothing short of dismal. Dial Direct expects us to take our brand new car back to a place that lacks integrity and clearly cannot get the colour of the bumper right.