KD
Kerina D
1 reviews | Active since Mar 2021
28 Mar 2021, 19:44
Dial direct the worst service
The worst insurance in the world. I broke down with my kids and called nobody called me back and nobody came. It was pouring with rain and we hit a pothole but nobody came. Terrible service horrible service.
Helpful (0)
Replies (2)0
Replies (2)
Dialdirect's replyOfficial
28 Mar 2021, 21:35 Hi Kerina,
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
Dialdirect's reply28 Mar 2021, 21:35
Official
Hi Kerina,
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
Dialdirect's replyOfficial
12 Jul 2021, 11:38Hi Kerina,
We can confirm that our team have made contact with you and your matter has been resolved.
Kind Regards
The Dialdirect Team
We can confirm that our team have made contact with you and your matter has been resolved.
Kind Regards
The Dialdirect Team
Dialdirect's reply12 Jul 2021, 11:38
Official
Hi Kerina,
We can confirm that our team have made contact with you and your matter has been resolved.
Kind Regards
The Dialdirect Team
We can confirm that our team have made contact with you and your matter has been resolved.
Kind Regards
The Dialdirect Team