1 reviews | Active since Sept 2012

12 Apr 2021, 17:53

Dial direct *****ing my money

Dial direct for 4 weeks now have not addressed my reimbur*****t following them increasing my premium without engaging with me for renewal and secondly increasing my premium 25 percent within the first year is absolutely unacceptable

I already have a quote to leave for discovery insurance

I want the extra Monies debited over and above my normal premium reimbursed to me

You have not addressed this matter since I raised the issue and have since debited me again due to you conviently taking 4 weeks of ignoring this issue

That’s twice now you ve debited me at the higher amount which I never agreed to

0
Replies (1)
Dialdirect
Dialdirect's reply12 Apr 2021, 20:21
Official
Hello Tyler,

We would like to apologise for the service you have received. 

We will arrange for our team to contact you and assist.

Kind Regards,
The Dialdirect Team