Dial Direct's Poor Customer Service

I lodged a complaint in December 14 and was told in January 15 that my claim was rejected due to poor workmanship whereas they never sent anyone to inspect the house under discussion. <br> <br> Two week ago I wrote a complaint on hello peter, got a response that say that will revert to, guess what? am still waiting till this day and no one has even bothered to give me a courtesy call but my money (monthly subscription) is being deducted. I guess this is a case of being treated like a nonentity as customer.<br> <br> I have never experienced this kind of treatment in my life, Big ups to Dial direct for being so poor in treating their customers. Am currently busy trying to source new quotations from other insurance companies and can not wait to jump ship.<br> <br>