AS
Ariff S

1 reviews | Active since Oct 2019

26 Apr 2020, 09:25

Dial direct rob their clients

My car is insured with Dial direct, I'm currently paying R741.69 for my car insurance, and all of a sudden I get debited R927,59, which is a difference of R185.90 a complete *******, I haven't recieved an email or letter to say that my premium will be increased, In thought times dial direct are *****ing from their clients, which is pathetic,they are using covoid 19 as an excuse to make money , I need this to be sorted out asap. call me asap

0
Replies (2)
Dialdirect
Dialdirect's reply26 Apr 2020, 15:12
Official
Hello Ariff,

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Best regards,

Dialdirect
Dialdirect's reply30 Apr 2020, 14:30
Official
Hello Ariff
 
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.

We were unable to get hold of you and therefor liaised via email.

You are welcome to contact us should you wish to discuss the matter further. 

Kind Regards, 
The Dial Direct Team. 

Best regards,