1 reviews | Active since Sept 2012

25 Feb 2024, 20:22

Dial direct refusing to honor my request to leave

Dial direct

Refuses to acknowledge my mails and complaints

An as such i After another year of excessive 25percent premium increases i asked for my policy to be cancelled over a month ago

A whole month requesting to leave and not one phone call

I’m taking my business elsewhere and they refuse to honor the request

0
Replies (1)
Dialdirect
Dialdirect's reply25 Feb 2024, 20:29
Official
Hello Da,
 
We are sorry to hear about your experience.
 
Our dedicated team will be in contact with you first thing tomorrow morning.
 
Kind regards,
Dialdirect Team