Dial Direct - really disappointing

Item: Dialdirect
Rating: 1
Author: Gloria M

We logged a claim with Dial Direct 3 weeks ago after we experienced house burglary, to this day we are still waiting for the outcome. Have being their client for this long and have not missed a single premium over the years I’m totally disappointed Now I have to call them daily

Helpful (0)

Replies (3)

Dialdirect's replyOfficial

25 Mar 2020, 11:27

Hi Gloria,

We are sorry to hear this and would like to look into your matter.

Please send us a private message with your policy or ID number.

Kind Regards,
The Dialdirect Team

Best regards,

Dialdirect's reply25 Mar 2020, 11:27

Official

Hi Gloria,

We are sorry to hear this and would like to look into your matter.

Please send us a private message with your policy or ID number.

Kind Regards,
The Dialdirect Team

Best regards,

Gloria M's updateReviewer Update

25 Mar 2020, 11:30

Thanks for responding, our policy is ***

Gloria M's update25 Mar 2020, 11:30

Reviewer Update

Thanks for responding, our policy is ***

Dialdirect's replyOfficial

25 Mar 2020, 11:45

Thank you, our team will be in contact with you.

Kind Regards,
The Dialdirect Team

Best regards,

Dialdirect's reply25 Mar 2020, 11:45

Official

Thank you, our team will be in contact with you.

Kind Regards,
The Dialdirect Team

Best regards,

Dial Direct - really disappointing

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