Dial Direct not offering premium discounts durng lock down period

I have 4 vehicles insured and and at the moment only 1 is being utilised for about 10km in a month for essential buying.

I would like to express my extreme unhappiness on the level of service received from Dial Direct for the following reasons:

1) Dial Direct is not following the trends of other Insurance companies in providing a reduction (discount of up to 25%) in premiums during the Lock down period to assist their clients!

2) When i spoke to a consultant with reference to the above, it was suggested to me that i downgrade my cover from Comprehensive to 3rd Party to reduce my premiums.

3) When i received a quote from the consultant on one of my vehicles, the difference was only R50 from Comprehensive to 3rd party cover???? - i have the quote as proof.

This is extremely poor service from Dial Direct.

I am considering cancelling my insurance (after being a client for over 10 years - claim free), and moving to another insurance service provider that cares for their loyal clients during this difficult economic period of COVID 19.