SM
Smangele M

1 reviews | Active since Dec 2019

02 Dec 2019, 00:03

Dial Direct is a *****

Angry with Dial Direct and i will report them to Ombudsman. Cancelled vehicle insurance on the 29th of November 2019 and they even sent me a confirmation of cancellation same day. On the 2nd of December they debited on my account. I need my money back to these ********.

0
Replies (2)
Dialdirect
Dialdirect's reply02 Dec 2019, 10:12
Official
Hello Smangele, 

We would like to apologise for any inconvenience we may have caused.

We will escalate your matter to our team to look into. They will contact you with feedback. 

Kind Regards,
The Dialdirect Team

Best regards,

Dialdirect
Dialdirect's reply06 Dec 2019, 15:52
Official
Hello Smangele,

We can confirm that the matter was investigated and that the outcome was communicated to you via e-mail.

Please respond to the e-mail should you require further assistance in this regard.

Regards,

The Dialdirect Team

Best regards,