NC
Nomakhaya C
1 reviews | Active since May 2024
22 May 2025, 16:06
Dial direct is a sca...
Dial direct is a **** i joined this insurence to get cashback every month i heard that from a friend but you denied me
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Replies (2)
Dialdirect's replyOfficial
22 May 2025, 16:10Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
Best regards,
Dialdirect's reply22 May 2025, 16:10
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
22 May 2025, 16:24- Hi Nomakhaya
We understand your disappointment regarding the monthly cashback benefit, please note that Dial direct no longer offers the monthly cashback.
However, we do still offer a cashback benefit that payout after every four years of;
- Maintaining your policy without interruption,
- Paying your premiums consistently, and
- Not claiming during that period
We appreciate your continued support and are here to help if you have any further questions or would like to review your policy benefits.
The Dial Direct Team
Best regards,
Dialdirect's reply22 May 2025, 16:24
Official
- Hi Nomakhaya
We understand your disappointment regarding the monthly cashback benefit, please note that Dial direct no longer offers the monthly cashback.
However, we do still offer a cashback benefit that payout after every four years of;
- Maintaining your policy without interruption,
- Paying your premiums consistently, and
- Not claiming during that period
We appreciate your continued support and are here to help if you have any further questions or would like to review your policy benefits.
The Dial Direct Team
Best regards,