HM
Herbert M
1 reviews | Active since Dec 2015
08 Apr 2023, 21:25
Dial direct is a ****.
Worst service ever. The car drove into the pavement, shocks and some parts were broken, they told us it's wear and tear just because the body was not affected. had to fix it ourselves. Even my sister's panel beater said they are a problem, they don't like paying.
Helpful (0)
Replies (6)0
Replies (6)
Dialdirect's replyOfficial
08 Apr 2023, 21:33Good day Herbert,
We are truly sorry to hear about your bad experience.
Kindly advise if there is anyway we can assist you.
Kind regards,
The Auto and General Team.
We are truly sorry to hear about your bad experience.
Kindly advise if there is anyway we can assist you.
Kind regards,
The Auto and General Team.
Best regards,
Dialdirect's reply08 Apr 2023, 21:33
Official
Good day Herbert,
We are truly sorry to hear about your bad experience.
Kindly advise if there is anyway we can assist you.
Kind regards,
The Auto and General Team.
We are truly sorry to hear about your bad experience.
Kindly advise if there is anyway we can assist you.
Kind regards,
The Auto and General Team.
Best regards,
HM
Herbert M's updateReviewer Update
08 Apr 2023, 21:47I'm sure it's already late by now because the car has been fixed and it's been over 3 months but I thought I should speak out because we really felt betrayed.
HM
Herbert M's update08 Apr 2023, 21:47
Reviewer Update
I'm sure it's already late by now because the car has been fixed and it's been over 3 months but I thought I should speak out because we really felt betrayed.
Dialdirect's replyOfficial
08 Apr 2023, 21:49Good day Herbert,
We are truly sorry to hear about your bad experience.
Kind regards,
DialDirect Team.
We are truly sorry to hear about your bad experience.
Kind regards,
DialDirect Team.
Best regards,
Dialdirect's reply08 Apr 2023, 21:49
Official
Good day Herbert,
We are truly sorry to hear about your bad experience.
Kind regards,
DialDirect Team.
We are truly sorry to hear about your bad experience.
Kind regards,
DialDirect Team.
Best regards,
HM
Herbert M's updateReviewer Update
08 Apr 2023, 21:55We tried to engage with your stuff but they couldn't assist. The whole experience was just too bad. Surely you can still go back to this claim and check what I'm talking about because wow! Imagine using the last money we had because the insurance doesn't want to pay.
People always complain about Dial Direct.
People always complain about Dial Direct.
HM
Herbert M's update08 Apr 2023, 21:55
Reviewer Update
We tried to engage with your stuff but they couldn't assist. The whole experience was just too bad. Surely you can still go back to this claim and check what I'm talking about because wow! Imagine using the last money we had because the insurance doesn't want to pay.
People always complain about Dial Direct.
People always complain about Dial Direct.
Dialdirect's replyOfficial
08 Apr 2023, 22:00Hi Herbert,
We are truly sorry again for the bad experience.
Dialdirect Team
We are truly sorry again for the bad experience.
Dialdirect Team
Best regards,
Dialdirect's reply08 Apr 2023, 22:00
Official
Hi Herbert,
We are truly sorry again for the bad experience.
Dialdirect Team
We are truly sorry again for the bad experience.
Dialdirect Team
Best regards,
Dialdirect's replyOfficial
12 Apr 2023, 12:27Hello Herbert,
Kindly provide us with your ID / Policy number in order for this matter to be investigated.
Kind Regards
The Dialdirect Team
Kindly provide us with your ID / Policy number in order for this matter to be investigated.
Kind Regards
The Dialdirect Team
Best regards,
Dialdirect's reply12 Apr 2023, 12:27
Official
Hello Herbert,
Kindly provide us with your ID / Policy number in order for this matter to be investigated.
Kind Regards
The Dialdirect Team
Kindly provide us with your ID / Policy number in order for this matter to be investigated.
Kind Regards
The Dialdirect Team
Best regards,