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Nikita N

1 reviews | Active since Aug 2014

15 Nov 2016, 12:02

Dial Direct Insurance Is the Worst

<p>I was in an accident exactly 3 months ago on the 9 August. Dial Direct sent my vehicle to be fixed by a company called Tekton autobody repairs. Until today I have not received my car yet they claim "its easy with dial direct".</p> <p>I regret having insurance with them. Never have I been late with my monthly payments. No one from the insurance has called to find out the progress of my vehicle. I am the one with my family fighting with Tekton people.</p>

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Replies (2)
Dialdirect
Dialdirect's reply15 Nov 2016, 12:04
Official

Thank you for your feedback,

We will be in contact with you to discuss your concerns.

Regards,

The Dialdirect Team

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Nikita N's update15 Nov 2016, 13:57
Reviewer Update

Discuss? I have had many of those I just want my car back from the company you've sent my vehicle to be fixed. Three Long months paying for a car you not driving. What's the point of having insurance? Your service is pathetic. Has any of you from Dial direct called me to find out if I have my car? No all you do is Close a claim on your site and thats it. I'm disgusted at your service and will make sure that everyone knows what type of company this is