Dial Direct has a gem in its organization - MR LOUIS MEYER

I would like to express my gratitude to a shining star at Dial Direct.. Mr Louis Meyer. Louis truly is the epitome of transparency, fairness and reasonability in the organization. I had a dispute with Dial Direct around a claim and the matter was escalated to Louis. Louis listened to my ranting, swearing and frustration in such a manner that made me feel safe and understood. He listens authentically and commited to sorting out matters.

First he understood my plight in the delay with my matter which was caused as a result of the claim rejected eronously. Louis allowed me to use the courtesy car for an additional day as I was inconvenienced by their processes. It didn’t end there, Louis went all out to investigate my claim and the merits of my dispute. True to form,he reverted and advised that the merits of my points are indeed true and they will honour my claim.

Louis you are absolutely God sent and a pleasure to deal with. You have literally given me my health and sanity back as this ordeal was extremely stressful. Most signficantly, your humane approach and great ear is one I will always look back on with much respect and admiration.

Thank you thank you Thank you :)