GVDM
Gerard Van Der Merwe
1 reviews | Active since Nov 2013
09 Jun 2015, 09:13
Dial direct does not respond
I had enquired from dial direct about my motor vehicle insurance and was assured that they would get back to me but I am still waiting.
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Replies (1)
Dialdirect's replyOfficial
09 Jun 2015, 09:56Hello van43,
Thank you for bringing this matter to out attention.
We understand that the Customer Relations Specialist has been in contact with you to discuss the matter.
An urgent request has in the interim been sent to the relevant team who will prioritise your request for additional cover.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Dialdirect Team
Thank you for bringing this matter to out attention.
We understand that the Customer Relations Specialist has been in contact with you to discuss the matter.
An urgent request has in the interim been sent to the relevant team who will prioritise your request for additional cover.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply09 Jun 2015, 09:56
Official
Hello van43,
Thank you for bringing this matter to out attention.
We understand that the Customer Relations Specialist has been in contact with you to discuss the matter.
An urgent request has in the interim been sent to the relevant team who will prioritise your request for additional cover.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Dialdirect Team
Thank you for bringing this matter to out attention.
We understand that the Customer Relations Specialist has been in contact with you to discuss the matter.
An urgent request has in the interim been sent to the relevant team who will prioritise your request for additional cover.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Dialdirect Team
Best regards,