SZ
Sof Z
1 reviews | Active since May 2016
09 May 2016, 19:19
Dial Direct Dial Wrong Number
<p><span style="color: #555555; background-color: #ffffff;">I had 6years uninterupted vehicle and household insurance with Dial Direct until they broke into my house when they stole R70000 worth of goods. I was not even paid a cent because of an error i made with a playstion after as well I explained to the assessor that the playstation is my sons and i am not sure that how many GIG it is was a present.They blacklisterd my name and immedialty cancel my policy and treathend that their lawyers will follow the matter as its *****.They were so rude and never gave me a chance to submit proof....BAD SERVICE BAD INSURANCE </span></p>
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Replies (2)
Dialdirect's replyOfficial
13 May 2016, 08:35Thank you for your comments.
We have noted that your claim was rejected and requested feedback from our claims department in this regard. The matter will be reviewed as soon as we have more details available.
We will provide you with the outcome of your dispute as soon as possible.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply13 May 2016, 08:35
Official
Thank you for your comments.
We have noted that your claim was rejected and requested feedback from our claims department in this regard. The matter will be reviewed as soon as we have more details available.
We will provide you with the outcome of your dispute as soon as possible.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
25 May 2016, 07:10We confirm that your dispute was finalised, we have communicated the outcome with you via e-mail.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply25 May 2016, 07:10
Official
We confirm that your dispute was finalised, we have communicated the outcome with you via e-mail.
Regards,
The Dialdirect Team
Best regards,