1 reviews | Active since Jan 2017

01 Apr 2019, 12:52

Dial direct comprehensive cover ****

Comprehensive car insurance that covers theft... But doesn't! I had a claim rejected for reasons that cannot be explained to me. I was told to get a lawyer instead. My question is, isn't that what insurance companies essentially do? Also, why am I paying extra for comprehensive cover if I'm not getting it? Useless call centre agents cannot answer any questions.

0
Replies (2)
Dialdirect
Dialdirect's reply01 Apr 2019, 12:55
Official
Hello Maahir.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team
Dialdirect
Dialdirect's reply12 Apr 2019, 10:12
Official
Hello Maahir.

We can confirm that the rejection of your claim was reviewed. An e-mail containing the outcome of your dispute was forwarded to you.

Regards,

The Dialdirect Team